Signal boosting and random stuff.

[silveradept]

Some things, otherwise unsorted, mostly professional.

1. senmut has run into an Incredibles situation - a totaled car through no fault of their own, potentially from someone who does not have actual insurance. Their own insurance has decided that their liability is merely the cost of the car loan and nothing else. Which leaves them without any money at all to start payments on a new loan for a replacement car. If you have largesse that can be put to use, there is a chip-in to try and raise monies to start a new loan. (The insurance may not be correct in their decision, but that requires skills I do not have to say one way or another.)
2. People. It's not difficult for you to leave your chair and approach a staff person or the help desk to get them to help you. There are not gremlins in the library that will pounce on you and suck away your internet time of you should leave you're terminal. If you're paranoid, we have a lock option that will preserve your time while you find us.
   
   If you're the person that can't leave your chair, them you should not be surprised if we put you at the bottom of the queue, after all the people who have actively sought us out.
3. Drink-dialing the library is a dubious prospect. Drink-dialing and leaving a voicemail in a random box that's basically a rude joke about teabagging is likely to make the staff laugh, or at least pity you. Doing it twice before you got it right makes the laughter and/or pity worse.
   
   But identifying yourself before you made the rude comment? Priceless. (And the reason I think it was a drink-dial.)
4. My organization celebrated a milestone on Facebook this week - 2,000 likes!
   
   ...in their fifth year on Facebook...
   
   ...in a service area that has more than 500,000 people, most of whom are 13 or older.
   
   Suddenly the achievement seems less...impressive. [Deadpan Snark]Perhaps it's because our Facebook page is used for one-way communication from the Marketing Department and not true social media?[/Deadpan Snark]

Comments

[ilyena_sylph]

Thank you, hon.

So much.

[rimspace.livejournal.com]

Perhaps it's because our Facebook page is used for one-way communication from the Marketing Department and not true social media?

That behaviour irritates the everliving hell out of me.

It's like there's some kind of Marketer's Handbook somewhere that tells them that using Social Media sites like Facebook or Twitter to promote their $whatever is the Thing To Do, without actually mentioning important things like the fact that they are not one-way, push-only things, and you need to have someone responsible for monitoring and responding to posts made by The Internet, and that The Internet can smell bullshit marketing pages rather than genuine attempts to engage with the customers from a dozen routers away. They just fundamentally don't seem to understand it.

I've run into that one in work a couple of times, where people in charge of marketing come out with "We should use Facebook|Twitter|whatever" - thankfully, the majority of my colleagues get as irritated about this as I do, and tend to meet that with "fine, provided that someone qualified is allocated to monitor and respond to it".

Of course, that generally tends to kill the idea on the spot, as nobody has the time or inclination to do it, but that's rather the point, really...

[silveradept]

It irritates me, as well. Will probably go back and add on markings that indicate the deadpan snark that line is supposed to be delivered with. I do truly wish that our marketing department either have up control our put someone there who properly gets how to use the social media...